Source + Flow Blog

Posts Tagged ‘content strategy’

Tagging Your Content Consistently

January 17th, 2013 • No Comments
Diano d'Alba with Alps near Montelupo Albese, Piedmont, Italy

Quick! Taxonomize this photograph! (demonstration below)

Ah taxonomy. The grubby, mind-twisting terrain of identifying our content. Typically, people who love executing taxonomy strategies also love the Container Store.

Me? Not so much. But when you can properly organize, tag and identify your content, you begin to make relevant connections easier for your audience. That, I do like. So, for me it’s a necessary evil that must be embraced. Fortunately, I’ve found a way to make it one-step more fun than buying a closet organizer for my 3-year-old daughter’s toys.

Why Taxonomy Is Important.

To tag your content properly you need two things: specificity and consistency.

The more exact you can be in identifying your content, the better you will inform a system of that content’s exact relevance.

And the more consistent you can be in your process and word-choice, the more uniform your content connections will be.

Whether you are playing around on Pinterest, marketing your company through a blog, producing a vast ecosystem of B-to-B content, or selling stock photography, you have to master taxonomy. Here’s how I make it work for me.

The Q-and-A Approach to Taxonomy.

I recently helped a client with a taxonomy issue. Multiple departments from different disciplines — think: journalists in one camp, data crunchers in another — were publishing content to the same platform. Each was approaching the tagging process completely differently, and it was destined to break the system we hoped to set up for them. Our end goal was to revamp the site and power it with standard relevant content modules throughout. Problem is, no matter how robust and fancy a CMS is, if its working with inconsistent and vague taxonomy, it won’t be able to serve relevant content. In other words, journalistic pieces on wine importing could not connect with relevant research papers on burgeoning Asian wine markets.

To iron it out, I set up a question-based workflow for entering taxonomy into the system. What geographic regions are the focus of the content? What industries does the content serve? What themes are present in the content? Etc. We identified 10 questions and paired them with two simple rules:

  • Don’t go overboard on keywords
  • Avoid synonym stuffing
While this sounds overly simple, its the first step for all departments to get on the same page with their content tagging.

Other Applications.

Content strategy is my day job, and photography is my passion. They have a lot of natural crossover, particularly in the main industry I serve — travel. And as with the written work, taxonomy of photography is enormously important.

So when tagging my photos at import into Lightroom, I adopt a custom Q-and-A workflow:

  • Where were these images taken? Europe, Italy, Piedmont, Langhe Hills, Italian, wine country 
  • What style of photography was I using in this shoot? Editorial, Landscape
  • What season is present in these images? Autumn, Fall, October
  • What consistent themes cover the entire set? Travel, countryside, pastoral, food, wine, cuisine, culture

It’s a consistent process and I go through it in sequential order everytime. Then when an image is ready for uploading to Photoshelter — my stock photography platform — I go deeper.

  • What is the subject matter of the image? Diano d’Alba, Alps, town, village, church, hill, campanile, mountains, vineyards, grape, nebbiolo, Barolo wine
  • What color palette is expressed? yellow, green, blue, red, fall color,
  • What is the photo’s orientation? horizontal
  • What is the photo’s pricing structure? royalty free

You get the drift, but if I shot from the hip while keywording these images, I wouldn’t come up with nearly as robust or consistent a set of keywords. If someone wants to see other images with a campanile and the Alps in Italian wine country, they can.

Now if you’ll excuse me, I need to run to the Container Store.

Aspen-Snowmass Hires Headwaters Content

July 6th, 2012 • No Comments

 Aspen Snowmass home page

We’re excited to announce that Aspen-Snowmass has hired Headwaters Content for content strategy and development services for their both their website and publications.

In May, we began work by closely collaborating with Aspen-Snowmass’ marketing team to develop content for their Vacation Planner — both the domestic and international editions. Since then, our attention has turned online where we are focusing on search engine optimization, engaging landing-page content, and communications strategy for the upcoming winter season.

As a mountain resort, Aspen-Snowmass is in its own league. It is simultaneously a haven for celebrity glamour, a leader in environmental stewardship and the home to the Winter X Games. Yet, despite its international fame, this ski resort has not lost its local vibe.

In the winter, it’s four mountains — Snowmass, Aspen Mountain, Aspen Highlands and Buttermilk — serve skiers and snowboarders on one lift ticket. The options are staggering: steeps and glades at Aspen Mountain, bowls and bumps at Aspen Highlands, halfpipes and cruisers at Buttermilk, and more than 3,000 acres of terrain at Snowmass. Give me a week, and I’d ski maybe 20% of the four mountains.

In summer, the mountain resort plays host to outdoor concerts, mountain biking events, an award-winning camp for kids, and several niche festivals. Back that up with an insanely good restaurant scene and the iconic Maroon Bells as a backyard, and its pretty close to being the perfect mountain destination.

Business trip anyone?

Water for People Hires Headwaters Content

March 5th, 2012 • 1 Comment
Water for People's website

Water for People's website

 

Few things are more exciting for us than a new client. But a new client that is working on one of the world’s most critical issues? Now that’s something that truly fires us up.

We’re very pleased to announce that Headwaters Content has been hired by Water for People to create a long-term content strategy and develop content for their suite of communications.

Around 884 million people in the world are lacking access to safe drinking water, and an astonishing 2.6 billion are without adequate sanitation facilities. Compounding these two facts is an increasing shortage of water supplies, which will only place more — and in many cases, catastrophic — stresses on populations.

 

Solving this massive issue requires more than just building wells and improving sanitation — it requires an infrastructure to maintain and regulate the system. It is because of this that Water for People takes a new approach, which they call Everyone Forever (see above video).

To truly change the reality for communities ravaged by water poverty, Water for People works in areas where it can give every resident safe drinking water and sanitation systems that are self-sustaining. To do this, they collaborate with local governments and business leaders to fund, develop, and maintain water systems that will break the cycle of water poverty for good.

This isn’t a build-a-well-and-move-on-to-the-next-village operation. This is lasting change with extensive health and economic benefits for these communities.

As bold as Everyone Forever sounds, it is an approach that has come to fruition in Chinda, Honduras, and is well on its way in other municipalities where they work.

Water for People is currently operating in 11 countries, including Rwanda, Uganda, Guatemala, Bolivia and India. We’re thrilled to begin work with this next-generation NGO.

Business Blogging: 5 Questions to Answer Before You Start

January 9th, 2012 • No Comments

A good friend and frequent partner-in-crime asked me the other day whether he should have a blog for a new business he’s launching. As someone who frequently reads blogs, strategizes about blogs, and contributes to blogs, my knee-jerk reaction was about as predictable as NBC’s prime-time programming: “Hell yes, you should be blogging.”

But, wait. Let’s think about this. After all, I want a new car, but do I need a new car?

So we ran through a few questions that helped him decide that its probably not the top priority for him.

  • What’s the editorial focus of your would-be blog? What’s it about?
  • Who is really going to read that blog? 
  • And how will you make them care about your content again and again?
  • How often are you hoping to publish something on the blog?
  • OK, now really: how often will you publish something to the blog?

If these simple questions take the wind out of your sails, I hate to say it, but creating a compelling and powerful blog and keeping it fresh just isn’t going to happen for you.

If you want to use a blog as a business-building tool, it takes massive amounts of discipline and creativity over a long period of time. It also helps that you are a decent writer, but more importantly, that you enjoy writing. Without that, it will most likely die on the vine.

My wife and go-to website designer, Hailey Day, fits this mold. A few years back she started a blog for her business, HeyDay Creative. She doesn’t really enjoy writing, and at the time, didn’t really know who her audience would be. After a handful of posts, she discovered that carving out the time to write about graphic and web design was taking away from billable work. So her marketing strategy shifted to SEM, and she hasn’t looked back.

Blogs are easy to underestimate — both in terms of man-hours and the creativity they require to keep it interesting. Having said that, the inverse is true: the power of a great blog and its ability to build customer loyalty (and organic traffic to your website) can also be easily underestimated. Start with these questions, and you’ll begin to get a sense on whether blogging is worth it for your unique situation.

Inspirato Brings Headwaters Content On Board

December 6th, 2011 • No Comments

One of Inspirato's Tuscany residences.

 

We’re pleased to announce that Inspirato — a new luxury destination club which Forbes recently called one of America’s Most Promising Companies — has hired us for extensive content strategy and development services.

Headquartered in Denver and launched earlier this year, Inspirato already boasts spectacular residences in 29 destinations around the world, including Tuscany, Paris, Turks and Caicos, California Wine Country, Mexico, the Caribbean, Hawaii and Colorado.

It is also based on a premise we love: “overpaying for a vacation is not a status symbol.” Well said.

They offer something unique to the luxury vacation club market: lower nightly rates and more flexible availability. Inspirato members pay a one-time initiation fee, then an annual maintenance fee, which allows them access to residences and experiential tours around the world for a significantly reduced rate (up to 80% off in some cases). Here’s more on how the club works.

We’ll be joining the Inspirato marketing and web teams through 2012 to provide strategic support on how compelling travel content — on their website, blog, video channels and print destination guides — can lead to more members and more vacations.

Quality Content – September Edition

September 2nd, 2011 • No Comments

OK, so we’ve established that content farms are responsible for the crapification of the web. Not necessarily a news flash, but a fun eyeball to poke our finger into.

Fortunately, there’s also plenty of great content out there. Here’s what’s intrigued us in the past month:

10 Things to Know About Headwaters Content

September 2nd, 2011 • No Comments
  1. The definition of “content” is not text. It’s not photos, videos or metadata. It’s substance. Let’s start there.
  2. We are a microagency that serves lots of people, including advertising agencies, PR firms, interactive shops and publishers. A lot of our “clients” are actually their clients on their behalf.
  3. We like to play the rock and roll music while we work. We’ll turn it down if you’d like.
  4. Our specialty is travel and tourism. We know it. We dream about it. We live it. But we’re always eager to expand our horizons.
  5. We believe in lunch. The world doesn’t take enough lunch breaks.
  6. We think Denver is a fine city to do business in. It would be better if the parking was free downtown.
  7. We believe in the power of info snacks. Your audience probably consumes content like they are on a diet of frosted ding-dongs and Cheetos. But that doesn’t mean “concise” needs to be “dumbed down.”
  8. We’re opposed to drum solos and we think QR codes are overrated. Hope that’s OK with you.
  9. We’re usually closed on Monday mornings. That’s designated family time with this little cutie. We’ll be in by 1pm and we’ll work late if we need to.
  10. You can call us “consultants” or “Mitch.” Either is fine, but we don’t know where you came up with Mitch.
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Kevin Day, Principal / Content Consultant » 303.915.9464 »